- For Research Purposes Only
- Free Shipping on orders $250+
- Third-Party Tested
Effective Date: [Insert Month, Year]
Due to the nature of laboratory research materials, refunds, returns, replacements, and reshipments are limited and subject to approval by Precision Research.
Eligible returns may be accepted within 7 business days of delivery only if the item is:
Buyer must contact Precision Research before returning any item. Unauthorized returns may be refused and may not qualify for refund, store credit, replacement, or reshipment.
No returns or refunds will be accepted for:
Buyer is responsible for return shipping costs unless otherwise approved in writing by Precision Research. Eligible returns may be subject to a 15% restocking fee.
Returned products must be received, inspected, and approved before any refund or store credit is issued.
Canceled orders before shipment may be subject to a $25 processing fee. Once an order has shipped, it cannot be modified or canceled.
Refused shipments, failed delivery attempts, or returned packages caused by Buyer error may not qualify for refund and may be subject to additional shipping, processing, or restocking fees.
Refunds, if approved, will be issued only after inspection and approval by Precision Research. Approved refunds may be issued to the original payment method, less applicable shipping costs, restocking fees, processing fees, or other permitted deductions.
Refund timing may vary depending on the payment processor or financial institution.
Precision Research is committed to providing research materials that meet stated product specifications at the time of sale. If Buyer believes a product does not meet its stated specifications, Buyer must notify Precision Research within 7 business days of delivery.
Buyer may be required to provide valid supporting documentation from a qualified independent analytical laboratory. If Precision Research determines that a product failed to meet stated specifications at the time of sale, Precision Research may, at its discretion, replace the product, issue store credit, or refund the purchase price.
Reshipments are not guaranteed and are reviewed on a case-by-case basis. Precision Research may consider a reshipment only when valid documentation supports an issue that occurred before delivery or during fulfillment and the claim is reported within the required timeframe.
Precision Research is not obligated to reship packages that are marked delivered by the carrier, stolen after delivery, delayed by the carrier, returned due to incorrect address, refused by the customer, or affected by events outside Precision Research’s control.
Precision Research is not responsible for carrier delays, customs delays, weather disruptions, incorrect addresses, failed delivery attempts, stolen packages, or events outside of its control.
Buyers should contact the shipping carrier directly for delivery-related issues. Precision Research may assist where possible, but such assistance does not guarantee refund, replacement, or reshipment.
Buyer agrees to contact Precision Research first to resolve any order issue before initiating a chargeback or payment dispute. Unauthorized chargebacks or disputes after confirmed delivery may result in account termination, order restrictions, collection efforts, and recovery of funds, fees, chargeback costs, and legal expenses where permitted by law.
For refund, return, or reship requests, contact:
Precision Research
Website: prlabsusa.com
Email: prlabsusa@gmail.com
